A place on wheels

I’m reading the book  The Paradox of Choice: Why More Is Less by Barry Schwartz. The book is about the wealth of choices we have, and how their abundance leads to stress, dissatisfaction, and paralysis. I was acutely aware of the truth in Schwartz’s premise last weekend when I stood totally flummoxed in front of the array of kidney beans at my Cub supermarket. Where on earth were the plain-ol’-kidney-beans-for-chili?

Reading a survey response this afternoon, I muttered to myself, “uh huh, Schwartz got it right.” We’re preparing to shut down the behemoth library on wheels/bookmobile that is draining our budget with repair and fuel bills. It should have been replaced a while ago, but lacking the $100,000 for a replacement, we’ve kept it running. The Board has taken action that this is the last year of its existence in these parts, so we’re surveying its existing customers to find the best service alternative for each.

One response gave me serious pause. She didn’t say she couldn’t get to a library. She said she preferred the bookmobile. She said “It’s easier to find books there as the choices are limited.” Then she went on to say “Also, one does get to know the driver/librarian and it is chummier.”  Wow, I hear her loud and clear . . . the comfort of a limited collection, pre-selected to suit the clientele is preferable to a library with endless shelves. Furthermore, she likes chummy. And I thought our library staff was pretty darned friendly — guess we’ll continue to work on that.

So, where I see an expensive, diesel and aged-carpet-smelling truck, she sees the bookmobile as a place where she feels welcome and befriended. Wow! And I’m going to replace that with dropoffs of bags of books?

I miss the TV show Cheers (1982-1993). I still sing the song — maybe we could make it the theme song for our library.

Making your way in the world today takes everything you’ve got.
Taking a break from all your worries, sure would help a lot.
Wouldn’t you like to get away?
Sometimes you want to go
Where everybody knows your name,
and they’re always glad you came.
You wanna be where you can see,
our troubles are all the same
You wanna be where everybody knows your name.
You wanna go where people know,
people are all the same,
You wanna go where everybody knows  your name.

Another day in the life of a librarian

As I’ve said before, when something comes up twice in a short period of time, it’s appropriate to take notice of what the universe would like me to learn. Not sure what this one means, but it’s worth recording. This post also comes under the “never a typical day” category (wait, I don’t have that category — yet).

I’ve been here 8 months, and throughout this time we have not had enough technology staffing. There have been days when there are no scheduled technology staff and nothing has gone down (yeah!). In truth, I’ve been comforting that little worry in the back of my mind with the knowledge that I can hopefully handle anything, drawing on my past experience as an automation librarian.

So, last Friday when Pine City called and said their Internet was down and our PC guy was off, I looked around and discovered that the closest help at hand was at the end of my own arm. I hopped in the van and headed north and fairly quickly had them connecting to the Internet. I congratulated myself and was back in the office in just over an hour.

Today, when a similar help-desk call came in, this time from Wyoming, I had exactly the same help available (0). I was beginning to feel a little spooked. In my first 8 months I’ve not had any “Internet down” calls, and now I have 2 in less than a week. So, again I hop in the same van, head out on the same highway, but this time headed south. This time the problem was not so quickly apparent, but I wiggled and jiggled, and reset connections, and powered down and powered back up. And voila — all is well.

So, I’m feeling quite thankful that I’ve brought a wide range of experiences to draw on, and maybe the lesson of the universe is not to let any of my skills get rusty.

Oh yeah, the other part of this post is how atypical any day in this career field can be. While my raison d’etre is to provide leadership, I am often surprised by what I end up doing when I’m planning on doing something else. Besides being a de facto geek twice in the last week, on Saturday I got a crack at being the Bookmobile driver. What a gratifying experience — to bring the world of the library rolling down the street to a town full of waiting patrons. I wrote about this humbling experience on the library blog. And to memorialize that first Bookmobile trip – a photo:
Bookmobile in Onamia